We don't charge hourly rates for our cleaning services.  Instead, we offer set prices based on the size of the space and the specific cleaning services needs.  This allows us to provide transparent pricing and ensures that our clients are never surprised by unexpected charges.

No, all our cleaners are employees of Eco Touch Cleaning. We believe in providing our clients with consistent, high quality cleaning experiences, which is why we only hire and train our own employees.

Yes, we are insured.  We want to ensure that our customers are protected in the unlikely event of any unforseen incidents.  That is why we have taken the necesssary precautions to obtain the appropriate insurance coverage for our business.

No, you do not need to supply anything.  We will provide all the necessary equipment and materials needed to complete the cleans.  Our goal is to make the process as seamless and convient for our customers as possible.

All of our cleaners undergo extensive background checks and are required to provide up-to-date police clearance certificates.

We currently service the Northern Gold Coast and Scenic Rim.  And looking to expand.

Full Payment is required within 24hrs of the Clean being completed.

Absolutely - We ensure that each Client receives a clean from the exact same cleaner every time! Unless they are sick we will try and reschedule with one of our other employees.

Yes. Our eco-friendly products are chosen with septic tanks and bio-cycle systems in mind, making them safe for regular household use.

Our standard clean includes thorough attention to kitchens, bathrooms, floors, dusting, and more. For a full breakdown of what’s included, please refer to our detailed cleaning checklist on the Free Quote page. We understand that every home is unique, so our services can be tailored to suit your individual needs.

Payment is made via bank transfer or credit card (fee applies) after the service is completed. You’ll receive a detailed invoice with payment instructions. For DVA clients, we invoice directly through the portal.

Yes. We have Terms and Conditions in place to ensure clarity, fairness, and a smooth experience for both our clients and our team. These outline how our services work, including bookings, payments, cancellations, and service expectations.  This can be found on our Terms and Conditions page